market research | the4groupuk.com
Tel: 0845 2961060..... Email: hello@the4groupuk.com
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  Market Research

The foundations of your direct marketing campaign begin with your research, with not only your external environment at the forefront, but also your customers and employees. We conduct a variety of surveys including customer satisfaction surveys, new product feedback, employee surveys, competition surveys (find out what they offer!). What do your customers think of your brand? Would they recommend your services to their friends and relatives?

Feedback from customers is often in the great traditional British manner, ‘yes it was fine’ auto response. Not real. By using an independent company it ensures you get the honest results you need, not the ‘fine’ answers often given to ‘not offend’ the person they know and like (but could improve).

Analysis and results are offered in a variety of formats to suit your organisation; from full board presentations to a simple excel spreadsheet designed for your results.

Flexibility is our key trait and one we pride ourselves on, we constantly monitor campaigns to ensure the right questions are being asked, and are able to change direction at a moment’s notice
Call today on 0845 296 1060 or email

hello@the4groupuk.com

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I asked The 4 Group to help me out when I was growing my online directory. Mainly to do telesales calls and follow up on leads. Zoe was exceptional. Very organised, conscientious, hard working and produced some great results. Would highly recommend Zoe and The 4 Group to anyone wanting to expand business through marketing | Amanda Whaley, Owner Private Landlord Directory. I have referred Zoe to a number of my clients in the past and have always received glowing reports about her down to earth approach. The results achieved off-set the investment | Colette Lowe, Director of Chew PR. I asked The 4 Group to help me out when I was growing my online directory. Mainly to do telesales calls and follow up on leads. Zoe was exceptional. Very organised, conscientious, hard working and produced some great results. Would highly recommend Zoe and The 4 Group to anyone wanting to expand business through marketing | Amanda Whaley, Owner Private Landlord Directory. I have referred Zoe to a number of my clients in the past and have always received glowing reports about her down to earth approach. The results achieved off-set the investment | Colette Lowe, Director of Chew PR. Zoe has done a great job in training our admin staff and has always been punctual, informative and personable in delivering tuition | Andy Bodle, Director at Lodge Environmental Solutions Ltd. The 4 Group undertook a piece of telesales activity for the ATA Bradford whilst we were very much in our infancy. Not having the time to undertake telesales activity with the set up of a new business we contracted with The 4 Group to test the market place in terms of the offer and also to book warm appointments for the team. We were very satisfied with the results and would not hesitate to use The 4 Group again | Stacey Jobson | Director – ATA Bradford. I have been working with The 4 Group since September 2011 providing highly effective and efficient diary management services, booking appointments by telephone with clients, prospects and business associates. Not only have I been delighted with the way my time has been managed, but I am constantly receiving positive feedback, particularly from valued clients, about the professionalism and patience of The 4 Group. I have no hesitation in recommending their services for all forms of telesales | Clive Barwell TEP FCSI CFP Head of Later Life Advice at national IFA. Towergate Financial We work with The 4 Group on various projects including market research and ongoing mystery shopping. The 4 Group produce excellent results carried out with professionalism and speed. The reporting received is of a very high standard and I wouldn’t hesitate recommending The 4 Group services | Owen Whitehead, Marketing Director HSS Hire UK. Zoe has done a great job in training our admin staff and has always been punctual, informative and personable in delivering tuition | Andy Bodle, Director at Lodge Environmental Solutions Ltd

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